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Head of Service (Client)

£ Excellent Salary / Package
 
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Paul Bartlett Director (Building Services Contracting)

Job Description

I have been exclusively retained by the owner of one of the UK’s leading providers of Critical Power Systems and Maintenance, who are seeking to appoint a Head of Service.

 

They are an extremely profitable and stable business boasting excellent staff retention. They have an exceptionally sustainable pipeline and have already achieved a full order book for this financial year end (April).

Working on Mission Critical, Data Centre, Finance & Banking and Telecommunications projects that typically range from £10k – £25m.

 

The role includes but not limited to:

  • Reporting directly to the Shareholders and Owners.
  • Ownership and accountability of the Service Operation Division including service improvement initiatives in conjunction with departmental leaders to ensure continued growth and stability.
  • Career path mapped out to achieve Board Status
  • Produce quarterly report to the Managing Director on division progress, utilisation and profitability, forecasting of resource, workload and projection of capacity within division
  • Attend all monthly Service Operations Meetings including customer site meetings and reviews as and when required
  • Develop long term relationships with repeat customers and key FM clients
  • Develop and enhance existing team, elevating staff capabilities to surpass expectations across the division promoting a culture of continuous improvement through mentoring and training

Please contact me for a discreet conversation and further information.

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